The Problems with the Traditional Approach to Telecom Services

GTT believes that for far too many business customers the traditional approach to buying and managing communications requirements – i.e., relying on incumbent telecom carriers that operate their own proprietary network – just doesn’t work.

In the traditional approach:

  • Solutions are often based on the technologies the carrier’s network can support - not the customer’s business requirements.
  • If customers require a best-of-breed, multi-vendor solution, they typically have to design, source, buy and manage it themselves.
  • Customers that have to go “off-net” (i.e. off their carrier’s physical network) can face substantial added costs, inefficiencies and service delays.
  • Customers are forced to change technologies when their carrier changes technology.
  • Customers have to spend their own time and money auditing their telecom carrier’s invoices.
  • It is hard to find end-to-end, dedicated, expert customer service.

GTT: A Better Way

GTT was founded with a simple vision: to offer businesses a significantly better way to buy and manage their communications requirements, worldwide. GTT is a leader within a new breed of telecommunications service provider: Multi-Network Operators (MNOs). Unlike traditional, network centric telecom carriers, MNOs do not own the infrastructure upon which their services are provided. Instead, they design solutions based on their customers’ requirements, using an optimal combination of telecommunications networks and technologies. GTT then procures, integrates and manages this best-of-breed solution on its customers’ behalf.

Today, GTT serves the communications requirements of 200 leading enterprise, government and service provider customers. It provides these businesses with a service footprint covering more than 50 countries and turn-key access to the networks and technologies of over 100 vendor partners and technology solution providers. Most importantly, GTT’s team provides expert support throughout the entire solution lifecycle.