GTT: Finding the Solution Right

Determining the right solution can be a difficult process, particularly when guidance is lacking or partial to one carrier or technology. GTT works directly with each customer to design end-to-end solutions that increase network performance at a lowered cost of ownership. To ensure that GTT customers receive diverse options, we developed CMD, a highly intuitive platform used to facilitate the design, management, and pricing for customer solutions.

  • Comprehensive Databases – Real-time information on over 1,700 service providers and 96,000 Points of Presence worldwide
  • Software Architecture and Development Tool Kit – Ongoing customer and vendor data sharing enables GTT to develop web-based applications to support new functionalities and services
  • End-to-End Operational Support System (OSS) – Track the status of all services in one easy to manage location
  • Network Design, Mapping, and Pricing – Responsive pricing quotes allows customers to design solutions using a combination of carriers and technologies
  • Insight Customer Portal – Web-based inventory and quoting provide real-time support with service management issues such as project tracking and billing

Global Telecom & Technology's CMD Platform: The Proprietary IT System Powering GTT's Multi-Network Operator Approach

In a world where today’s innovation can become tomorrow’s commodity and telcos can become constrained by their fixed assets, GTT has taken a different, knowledge-based approach. As a Multi-Network Operator, GTT analyzes the technologies of multiple telecom carriers and technology solution providers to deliver solutions based on customers’ requirements and supported by a high level of customer service.

How do we do this? GTT’s CMDSM (Consolidated Management Data) IT Platform is a key part of the answer. The CMD platform empowers GTT to design, price and manage customer-centric solutions faster and more cost-effectively, and support a growing list of customers, even as their networks expand and evolve.

Innovative Tools and Data Delivering Value for GTT Customers

GTT’s CMD Platform integrates data, operational support and network design functionality for the benefit of our team, our partners and our customers.

  • Comprehensive Databases. CMD contains information on over 1700 global service providers and over 96K Points of Presence worldwide. CMD’s pricing databases allow assessment of incumbent carrier tariff rates together with GTT’s own negotiated pricing with competitive carriers.
  • Flexible Software Architecture and Development Tool Kit. CMD’s architecture allows GTT to develop web-based applications to support new functionality, services and cus- tomer requirements, while the development tool kit allows vendors and customers to electronically bond and share data with GTT via the Internet.
  • End to End Operational Support System (OSS). CMD allows the GTT team to present a single face to our customers. CMD contains modules for CRM, supplier management, inventory management, workflow au
  • Network Design, Mapping and Pricing Software. CMD can generate and price out solutions that combine multiple carriers and technologies, which allows our team of experts to design solutions that are more diverse, more reliable and more cost-effective.
  • On-Line Pricing, Quote Request and Service Management. GTT’s Insight Portal can give customers on-line access to service contracts, invoices and service management reports. With GTT’s pop2pop.com® pricing portal, qualified customers can receive competitive, real-time quotes for private line and IP services for locations throughout the United States, as well as submit RFQ’s online for Ethernet, international private line, MPLS and IP-VPN solutions.

To learn more, email us at sales@gt-t.net.